Support

This page helps University Guide app users with account issues, university data, and the AI assistant.

Contact methods

Email support: support@myuni.mysys.pro

Support topics

• Password recovery from the forgot-password screen.
• Account deletion requests when you cannot sign in.
• Reporting inaccurate or outdated university data.
• Reporting an issue with AI assistant answers.

Response time

An official response time has not been set yet. It should be defined before general launch if required by the support policy.